I took the All Ladies Handgun Class with the instructor Lori and I loved it. As a beginner, I appreciate the safety precaution this shooting range takes on. I can definitely see myself coming here more often.

Nicest indoor range on air quality in the area. Don't bring too many guns at once it's just tough. I really wish they had a better policy on zeroing rifles. We need a stable platform or I'm just limiting my zero to how shaky my hands are that day. The range price is very fair especially for the quality of the range. I left disappointed just due to the limited time and I mean I have to load my mags so I have to carry even more into the range and spend my very limited time loading magazines. It's just tough unless you are shooting pistols only with iron sights.

My husband, adult son, and myself took the conceal and carry course with Mark at this location and it was excellent. Mark was extremely knowledgeable and made the material interesting and relatable to everyday life. Even though I grew up around gums, they still make meextremely nervous so I was worried about taking the class and hitting the targets. Mark was so patient and made the class enjoyable for me. I left feeling confident in using my gun and finally understood how safe target shooting can be fun. Even though you don’t technically need a conceal and carry in Florida (big yikes), Mark was excellent at educating my young adult son on handling guns the legal and right way while fully explaining the importance of calmly observing and reacting to your surroundings in a manner that won’t put yourself or others in unnecessary legal or physical danger. In our highly litigious world, this class is a must for any gun owner. Besides it being an excellent class, the facility is top notch with clean and updated technology. Highly recommend.

ZACH IN PARTICULAR IS RUDE. He was the one I talked to on the phone. Doesn’t care about his customers and you can tell. You call that a manager? You have your priorities misconstrued if you think that’s an example of what a manager should be. I have literally had to jump through HOOPS to have a gun shipped in and processed at on target sports from a place that does not have brick and mortar stores, only for the staff to not tell me about policies that one would think would be important. I live far from this side of town, and making it over this way is difficult. So for me to come pick up my fire arm for them to tell me I have to wait - again, mind you, for ANOTHER background check, is ridiculously frustrating. On top of the fact they’ve been unhelpful and unaccomadating with a family friend of mine who was in a wheelchair, to the point we went somewhere else completely, also points to the fact that this place lacks in a lot of different places. In my humble opinion. I don’t feel the customer service is where it should be. It just feels like the people here don’t care about customers. Go somewhere else. Dont waste your time. And don’t have your employees telling people one thing, like “oh it’s not gonna be days. It’ll probably be a few hours.” And then on the phone, telling someone “yeah it’ll probably be a few days, it’ll come back when it comes back.” And then on top of that, a disrespectful tone and attitude on the phone, it’s like all they care about is themselves. A huge part of customer service is actually caring about the customer, not only has the communication been completely lacking, but it feels truly as if they’re there for your money and don’t care about the fact that anyone takes time out of their busy schedule to come see them or do business with them. I would not recommend. Just, don’t. And at the end of the call, he says is a demeaning condescending tone about coming in with a better attitude. Clearly your company’s priorities are not in order. Have fun with that! And then I will also add, that Zach came over to me to argue with me while I was trying to pick up my gun and leave, because I want nothing to do with this store and I will never be back and I can promise you that. I’ve worked many jobs in retail and sales, to argue with your customers is the most unprofessional thing I have ever seen. Good riddance.

My husband and another couple friend came to practice their shooting skills,the place is very organized,the staff helpful and polite,they have cleanliness awareness It was pricey for us though since we used and bought everything from them. We will bring our own ammo next time

I took the Ladies Only Basic Handgun Class with Lori Thomas and she was phenomenal! This class is a must take even if you have no or little interest in firing a hand gun. It takes the fear and unknown by teaching what it takes to be responsible gun owner. Lori was extremely patient and understanding of all our concerns and anxieties about hand guns. Thank you OTS for hosting!

Hands down the best gun range in Jax. It’s clean, has A/C in the range, has electronic controls for your target. The staff are chill and answer your questions. Nice selection of firearms and accessories. And a nice bonus is that it’s veteran owned!

I had a great time today. Everyone was so polite and very professional. I just want to thank the whole staff for amazing experience and treatment that was received. The restroom was so clean that in itself spoke volumes to me. Waiting are so nice today was my first trip but will not be my last one.

I can't put into words how much I love this place. Everyone is so friendly and helpful there. You actually get greeted once you step inside (this is missing from many establishments nowadays). Danny, who was inside the range, was extremely helpful to my father-in-law and me. He helped to get us started and gave both of us some very useful advice/insights to how we were shooting and how to fix any problems with the gun as they came up. My father-in-law and I cannot wait to come back next Monday and get our memberships. We plan on making this our once-a-week hobby to become more proficient with our weapons. The facility is top notch and clean. They have everything you could possibly need in store and are more than happy to help you figure out what would work best for you and your guns. Also, being new to guns, they never judge or make you feel stupid for not knowing something. They are absolutely there to help you become more knowledgeable and become a better shooter. I highly recommend this place for all your shooting, gun and accessory needs. Keep up the great work and see you guys soon!

I was planning to buy a gun so I want to see which one was convenience for me but he was rushing me so I decided to rent one , I was asking the black Men in his 40’s very rude and unprofessional I asked him how much I was looking at $. He didn’t have the answer and made me fill up all the paperwork (my personal information) got my debit card and D.license and left me there waiting passing my license to the other employee who gave me different prices. I kept asking how much I was going to spend in total. he allready knew which gun I picked but he won’t say the total, I had to wait until he attended all the customer 4 employees tried to use one computer or register and he said I have to wait until the other guy finishes so he can give me the prices. Unbelievable. I won’t comeback there.