Great first experience at on target today. Staff was friendly, knowledgeable, and thorough. I have avoided indoor ranges for years due to safety concerns. The RSOs here are vigilant, and thankfully not spread too thin. Safest I’ve ever felt at an indoor range. Looking forward to more visits.

My wife and I were blown away by this location. We are on the look out for new handguns and have been testing a few at different ranges. OTS team was very helpful and didn't mind us asking them a handful of questions to get more opinion on the matter. It was clear that OTS also made safety their top priority and we really appreciated that. We rented four handguns and shot 150 rounds. We will definitely be returning. If I could give it higher than a 5 rating I would.

Great staff, good gun selection for rent, bad air flow (my glasses fogged up easily, would bring a small fan next time), nice accessory inventory. But having to empty all my magazines to check for steel was the worst. Huge waste of time. The range rules page made it seem like magazines couldn't be brought in while in a gun, but no, all mags need to be empty. I might return to meet up with buddies.

We drove to On Target Sports in Orange Park, FL and our first impression was okay, but once we walked in, two employees kept staring at us and yelling at us. It made us feel extremely uncomfortable and unwelcome. Not long after, they kicked us out in a very rude way, saying there was an issue with a bullet/shot in the ceiling. Regardless of what happened, the way the situation was handled was completely unprofessional and disrespectful. I do not recommend this place. Total waste of time and money.

The facility is easily the nicest indoor range in the area, and the staff are personable and respectful. However, the experience of shooting here feels neurotic and untrusting to the point of being patronizing and invasive. I understand that gun safety is a serious matter, and I get why most ranges inspect your ammo to ensure it’s safe and require guns to stay cased until you’re on the line. But this range goes much further—they require you to hand over your range bag so they can pull out and inspect your guns, themselves. The check-in process feels more like a TSA line than being welcomed to a range. I’ve been to many ranges, and this is the only one that does that. For that reason, I’ll be returning to other local spots before coming back to On Target.

Very friendly and knowledgeable staff. The shooting range is excellent, and not a sweatbox like most indoor ranges. Selection of rental guns includes automatics, which is must for anyone who hasn't tried it. This will definitely be my first choice shooting range.

First time experience today and enjoyed every bit of it. Customer service was great. Shooting range was clean. Couldn’t ask for a better experience. Definitely will be going back.

I was planning to buy a gun so I want to see which one was convenience for me but he was rushing me so I decided to rent one , I was asking the black Men in his 40’s very rude and unprofessional I asked him how much I was looking at $. He didn’t have the answer and made me fill up all the paperwork (my personal information) got my debit card and D.license and left me there waiting passing my license to the other employee who gave me different prices. I kept asking how much I was going to spend in total. he allready knew which gun I picked but he won’t say the total, I had to wait until he attended all the customer 4 employees tried to use one computer or register and he said I have to wait until the other guy finishes so he can give me the prices. Unbelievable. I won’t comeback there.

I recently attended a basic handgun course on November 23, 2024 and it was an excellent experience. The instructor, Mark, was incredibly kind, patient, and informative. As a first-time shooter with no prior experience, I was initially nervous, but Mark made sure everyone in the class understood how to safely and effectively handle their firearms. His teaching style was approachable, and he took the time to ensure no one was left behind. Since I’m not a gun owner, I chose to rent a firearm and wasn’t sure which one to select. One of the staff members suggested the Smith & Wesson .380 EZ Shield, explaining it was a great choice for beginners (and one of the first guns he purchased for his wife). It turned out to be an excellent recommendation—it was easy to use once I got the hang of it, and by the end of the course, I felt much more confident. In fact, I enjoyed the experience so much that I think I’ve fallen in love with shooting and am already planning to purchase a firearm soon! The facility itself was very clean, and the entire staff was friendly and courteous. The day before my class, I spoke with Dylan to confirm details, and he was incredibly helpful and polite. From start to finish, the professionalism and warmth of everyone involved made the experience memorable. Thank you, Mark, for your patience and dedication! I highly recommended this basic handgun course with Mark for anyone looking to get started with firearms in a safe, supportive environment.

ZACH IN PARTICULAR IS RUDE. He was the one I talked to on the phone. Doesn’t care about his customers and you can tell. You call that a manager? You have your priorities misconstrued if you think that’s an example of what a manager should be. I have literally had to jump through HOOPS to have a gun shipped in and processed at on target sports from a place that does not have brick and mortar stores, only for the staff to not tell me about policies that one would think would be important. I live far from this side of town, and making it over this way is difficult. So for me to come pick up my fire arm for them to tell me I have to wait - again, mind you, for ANOTHER background check, is ridiculously frustrating. On top of the fact they’ve been unhelpful and unaccomadating with a family friend of mine who was in a wheelchair, to the point we went somewhere else completely, also points to the fact that this place lacks in a lot of different places. In my humble opinion. I don’t feel the customer service is where it should be. It just feels like the people here don’t care about customers. Go somewhere else. Dont waste your time. And don’t have your employees telling people one thing, like “oh it’s not gonna be days. It’ll probably be a few hours.” And then on the phone, telling someone “yeah it’ll probably be a few days, it’ll come back when it comes back.” And then on top of that, a disrespectful tone and attitude on the phone, it’s like all they care about is themselves. A huge part of customer service is actually caring about the customer, not only has the communication been completely lacking, but it feels truly as if they’re there for your money and don’t care about the fact that anyone takes time out of their busy schedule to come see them or do business with them. I would not recommend. Just, don’t. And at the end of the call, he says is a demeaning condescending tone about coming in with a better attitude. Clearly your company’s priorities are not in order. Have fun with that! And then I will also add, that Zach came over to me to argue with me while I was trying to pick up my gun and leave, because I want nothing to do with this store and I will never be back and I can promise you that. I’ve worked many jobs in retail and sales, to argue with your customers is the most unprofessional thing I have ever seen. Good riddance.