I recently purchased my first AR-15 from this shop, and unfortunately my experience was very disappointing. After taking the rifle home and inspecting it more closely, I noticed that the dust cover would not fully close. I brought it back to the store to address the issue, expecting it to be handled as a defect. Instead, I was told they could replace it—but only if I paid for a new one. When I asked why this wasn’t caught before the sale, I was told that they don’t inspect their firearms and simply put them on display and sell them as-is. That response alone was concerning. For a business dealing with firearms, I expected a higher level of quality control and responsibility. I ended up being charged to fix an issue that should have been identified and resolved before the product was ever sold. This felt unprofessional and unfair as a customer. Additionally, I was given incorrect information regarding suppressor (silencer) purchases. I was told I needed to buy one before even applying, which turned out to be false. I went to another shop and was able to complete the application process without purchasing first, which makes me question the accuracy of the information provided here. Overall, I found the experience frustrating and unprofessional. I will not be returning and will be taking my business elsewhere. I would not recommend this shop based on my experience.

Nicest indoor range on air quality in the area. Don't bring too many guns at once it's just tough. I really wish they had a better policy on zeroing rifles. We need a stable platform or I'm just limiting my zero to how shaky my hands are that day. The range price is very fair especially for the quality of the range. I left disappointed just due to the limited time and I mean I have to load my mags so I have to carry even more into the range and spend my very limited time loading magazines. It's just tough unless you are shooting pistols only with iron sights.

My husband and another couple friend came to practice their shooting skills,the place is very organized,the staff helpful and polite,they have cleanliness awareness It was pricey for us though since we used and bought everything from them. We will bring our own ammo next time

This gun range is top billing. It is a very safe and secure environment. I wish I could go more often. The gentleman and ladies who work at OT gun range are very helpful, pleasant, polite and respectful to lady customers as well overwhelmingly professional. Lastly, they are also very knowledgeable in current firearm and gun laws state to state. Thank you OnTarget for all you do in making me feel like part of the OT family.

I took the ladies- only handgun class so that I could become familiar with my personal gun. The information that I received was WONDERFUL. I have my conceived carry license already but I wanted something that actually TAUGHT me about guns so that I know what I'm handling. I'm so glad I took this class. The ladies were motivational and the instructors were knowledgeable- always willing to explain in detail any questions we had. I highly recommend this class to any lady looking to know more about their gun and getting their license.

I've lived in Jacksonville for about 25 years now. I've shot at nearly every range in the city. At one point I was shooting twice a week for several years during my lunch hour. Since the first day I shot at OTS, I haven't used a single other indoor range. The facilities are top notch. It's cool in the summer. It's warm in the winter. The fees are very reasonable. The store has a good selection of some of the finest quality firearms for sale, and a decent selection of weapons for rent at, also, very reasonable prices. The staff is friendly, knowledgeable about their products, and professional. Unlike other ranges, their range officers are present, watchful and helpful at all times. I never feel it's unsafe to shoot there...something I can't say about all the other indoor ranges in town. Their training department is top notch as well. The Training Director, Scott Whigham, is a wealth of knowledge about self defense training techniques, to Florida and Federal gun law, to everything you want/need to know about most common (and even not so common) firearms and their accessories. My goto resource for gear, training and firearms locally. I highly recommend you try out this store for you next purchase and the range for you next training day.

It's been over a decade since I have done any shooting, so I signed up for their basic handgun safety and handling course for the refresher. I not only had the safety refresher I was hoping for, but some really good tips for aiming/breathing/control that we could practice dryfire with 'laser guns' in the class room before going out to the real firing range. Instructor Doug was awesome, but everyone there was friendly and welcoming - I will definitely be going back. Highly recommend.

Excellent place for target practice, purchases and training. Staff is very knowledgeable, polite and helpful.

Mark is very Knowledgable. I asked so many basic and stupid questions, and he answered with patience. There is only thing I wish they can make some changes. The target paper, most of the time, it is our first target palate, and I believe we want to keep it. It is required that our coach has to keep it, and we can only take a picture of it. We believe, we can stick 2 papers on the board, and we can take one home, and they can keep one as their record. Anyway, perfect experience! Highly recommend.

Great first experience at on target today. Staff was friendly, knowledgeable, and thorough. I have avoided indoor ranges for years due to safety concerns. The RSOs here are vigilant, and thankfully not spread too thin. Safest I’ve ever felt at an indoor range. Looking forward to more visits.